To learn how to block a user's access to Microsoft 365 data after their license is removed, and how to get access to the data afterwards, see Remove a former employee.For more information, see Create and manage inactive mailboxes in Exchange Online. If you have an Enterprise subscription, like Office 365 Enterprise E3, Exchange Online lets you preserve the mailbox data of a deleted user account by using inactive mailboxes.For more information, see "Searching disconnected or de-licensed mailboxes" in Content Search in Microsoft 365. When the license is removed, the user's mailbox is no longer searchable by using an eDiscovery tool such as Content Search or Advanced eDiscovery.For more information, see OneDrive retention and deletion. Files saved in OneDrive for Business aren't deleted unless the user is deleted from the Microsoft 365 admin center or is removed through Active Directory synchronization.After the 30-day grace period, the data is deleted and can't be recovered. When a license is removed from a user, Exchange online data that is associated with that account is held for 30 days.
What happens to a user's data when you remove their license? In the Manage product licenses pane, select Unassign all > Save changes. Select the circles next to the names of the users who you want to unassign licenses for.Īt the top, select Manage product licenses.
You can also delete user accounts that were assigned a license to make their license available to other users.You can remove licenses from user accounts with Office 365 PowerShell.For more information, see About Microsoft 365 admin roles. You must be a Global, License, User admin to unassign licenses.If the cancellation window has passed, turn off recurring billing to cancel the subscription at the end of its term. You can take over a self-service purchase subscription, and then assign or unassign licenses.įor some subscriptions, you can only cancel during a limited window of time after you buy or renew your subscription. As an admin, you can't assign or unassign licenses for a self-service purchase subscription bought by a user in your organization.
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